http://www.selfishprogramming.com/2009/08/30/how-to-create-rapport-with-your-customer/ - HATE SOMETHING, CHANGE SOMETHING, MAKE SOMETHING BETTER - Fri, 03 Feb 2012 08:21:27 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.selfishprogramming.com/2009/08/30/how-to-create-rapport-with-your-customer/comment-page-1/#comment-7598 2009: A Personal Retrospective | Selfish Programming Mon, 04 Jan 2010 09:16:10 +0000 http://www.selfishprogramming.com/?p=3570#comment-7598 [...] with your Customers by Jenni Dow and Ole Jepsen at Agile 2009 which reminded me of the importance of listening ans respect to create rapport and [...] [...] with your Customers by Jenni Dow and Ole Jepsen at Agile 2009 which reminded me of the importance of listening ans respect to create rapport and [...]

]]> http://www.selfishprogramming.com/2009/08/30/how-to-create-rapport-with-your-customer/comment-page-1/#comment-4838 portiatung Mon, 31 Aug 2009 15:19:56 +0000 http://www.selfishprogramming.com/?p=3570#comment-4838 Hi Jenni - Many thanks for highlighting the intent of your session. I look forward to learning more about collaboration from you! Hi Jenni – Many thanks for highlighting the intent of your session. I look forward to learning more about collaboration from you!

]]> http://www.selfishprogramming.com/2009/08/30/how-to-create-rapport-with-your-customer/comment-page-1/#comment-4834 Jenni Dow Mon, 31 Aug 2009 10:19:23 +0000 http://www.selfishprogramming.com/?p=3570#comment-4834 Thanks Portia. You offer a nice summary of our 8 Steps to Flirting With Your Customers. Communication is one of Agile's pillars, but many don't really know how to create the connections that enhance communication. That's what this workshop is all about. I'd like to go more in-depth with it and offer some ideas on maintaining relationships and dealing with conflict. Perhaps there are some fun/humorous workshop titles that play on "flirting"... Oh, and last, but not least for now: the ability to listen and truly understand is also a key component--your Agile Analysis tool is an excellent way to improve those skills. I look forward to more dialog! Thanks Portia. You offer a nice summary of our 8 Steps to Flirting With Your Customers. Communication is one of Agile’s pillars, but many don’t really know how to create the connections that enhance communication. That’s what this workshop is all about. I’d like to go more in-depth with it and offer some ideas on maintaining relationships and dealing with conflict. Perhaps there are some fun/humorous workshop titles that play on “flirting”… Oh, and last, but not least for now: the ability to listen and truly understand is also a key component–your Agile Analysis tool is an excellent way to improve those skills. I look forward to more dialog!

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