You’re a mischievous wooden little boy who dreams of becoming a real manager. Now that your dream has come true, you find yourself stuck inside a whale’s stomach, stewing in a jacuzzi of digestive juices. The satanic little voice in your head says everything will be ok, but your protruding nose knows otherwise.

Join us in the latest Agile Fairytale being told this Tuesday of ‘Pinochhio – On Becoming a Lean Leader’ at Agile 2010.

You’ll embark on an journey where you’ll encounter two types of characters: the Baddies, such as Gideon and Foulfellow, who will try to lead you astray with temptations, and the Goodies, such as Gepetto, the Blue Fairy and Jiminy Cricket, who will help you find your way back to your goal.

You’ll get the chance to put the tools into practice and come up with 3 actions to take away to try out back at work.

The Lean Leadership Tools we’ll share with you are:

• Visual Controls – Use simple visual indicators to support Flow and Pull
• Leader Standard Work – Adhere to work processes as a discipline
• Daily Accountability – Use Visual Controls to improve process focus and drive Continuous Improvement
• Leadership Discipline – Set clear expectations and maintain process focus on a daily basis.

Including those of a Learning Organisation:

• Nemawashi (Decisions based on Consensus) – Make decisions slowly by consensus then implement decisions quickly
• Hansei (Relentless Reflection) and Kaizen (Continuous Improvement) – Do regular analysis to establish a stable process and make incremental improvements.

All of which are guided by:

• Long-term Philosophy – Grow and align the whole organisation toward a common purpose that is greater than a purely financial reward.

Join us to acquire these Lean Leadership tools and give your story a Happy Ending with the help of talking animals.

The session will be held at 13.30 – 15.00 in the Southern Hemisphere IV/V (Lobby Level) of the Dolphin Hotel in Orlando. I’ll be co-presenting this interactive session with Pascal Van Cauwenberghe.  Come early to get a good seat!

Common Cause for Good

When it comes to organisational change, one of the most overlooked factors is the impact individuals have on an organisation. After all, organisational change begins with the individual. Another commonly overlooked fact is that we can only change ourselves. That’s why much of this blog focuses on working with groups, teams and individuals.

Natural Complexity in Team Dynamics

One of the things I enjoy most about organisational change is the element of surprise. Others would describe this as ‘uncertainty’. While others may fear it, I choose to embrace it. I strive to turn every challenge as an opportunity. A chance to learn and improve. From where I’m standing, we’re surrounded by an abundance of opportunities.

A Tale of the Unexpected

I’ve run the XP Game almost 50 times and the most common assumptions among the players is that they assume each team is competing with another. If they ask, I highlight the fact that I’ve never mentioned this as a rule and that, in fact, they are all teams working for the same organisation. This statement is usually followed by a brief silence as individuals process the information. Nontheless, time and time and again, teams choose to continue to compete against one another, usually to the detriment of the organisation as a whole.

One of the reasons people choose to do this is because staying within your comfort zone is far easier than working together with those outside of your team. What’s not immediately obvious is that the longer you stay in your comfort zone, the less likely you’ll encounter new experiences and pick up new skills as well as develop existing ones to better leverage the change that lies ahead. After all, change will happen around you, regardless of whether or not you are ready to change.

One great way to embrace change is to gain new experiences, develop new skills and acquire new ones. This means that when the change finally happens, you’ll be prepared to get the most out of the change. Better still, you’ll be helping to instigate and shape the change.

An Agile First

So imagine my surprise, when the 3 teams with whom I was playing The XP Game last week decided to deliver value together instead of competing against one another. What’s remarkable is that, in spite of the daunting challenge of collaboration (‘I’m not sure it’s possible’, ‘It’s going to make things much harder to manage’, ‘I’m afraid we’ll fail’), the 3 teams continued to come up with ideas of how to make things work better. And they did not stop there. This has never happened before in all my experience of running this learning game.

In spite of a few clamorous voices that continued to express fear, doubt and uncertainty, the three teams continued as one. Together, they planned out the work and re-organised themselves to deliver as much as value as they could. Then they put their plan into action.

The outcome? In Round 1, when the 3 teams worked independently, collectively they achieved a combined velocity of 820 story points. In Round 2, when the 3 teams worked together from a centralised backlog their velocity reduced to 720 story points. Based on what I saw so far, I predicted that the 3 teams working together would match their combined velocity in round 1 by round 3 or 4 and quickly exceed it as they became better at collaboration. That is a small short term cost for a significant longer term return on investment. After all, all good things come at a price.

My Takeaway

I still remember, as though it were yesterday, the moment near the beginning of the course, when I distilled the essence of what Agile meant  in two simple words. “Immer besser”. Meaning literally “always better” in German. And that was the one thought that kept everyone together and spurred them on.

Two simple words. Immer besser. To emphasise the importance of continuous learning and improvement, I also drew a contrast between thinking in terms of being “richtig” or “falsch” (“right” or “wrong”) with “immer besser”.  In my experience, the most successful individuals, teams and organisations are those who care more about becoming better than who got things right or wrong.

How are you becoming better than you were yesterday every day?

‘Tis the eve before the second Mini XP Days conference and I find myself thinking back to the first time I came across the XP Days Benelux conference. It was around 2 years ago. Pascal and I had just begun pairing on conference sessions and he happened to mention that XP Days Benelux as something he was involved in.

Needless to say, I had lots of questions such as ‘What makes the conference different from other conferences? What value could I add? How could I contribute?’ To which Pascal replied in his usual matter-of-fact way, ‘Vera and I started the conference because we needed a conference we wanted to go to near where we lived. You could help by making it a conference you want to go to, too.’

I accepted the invitation and began to contribute with baby steps, first by reviewing conference sessions, then by submitting my own and by helping out on the days of the conference. I’ve learnt so many things through helping out over the years.

What makes a high value conference?

1. A conference tells you a lot about the people who organise it. It’s difficult to distinguish between the organisers and the participants at XP Days Benelux. This is intentional. It highlights the fact that we all have something to learn from each other. Some presenters say that the feedback they get from the participants go a long way to amplify and accelerate their own learning.

2. Effective learning begins in an environment where everyone can be courageous. Many of the participants are equally as helpful and enthusiastic as those who organise the conference. It’s this sense of camaraderie, willingness to muck in and courage to expand one’s comfort zone, that has made this conference the kind of conference I thrive on participating in.

3. Self-organisation is a key characteristic of a successful team. I was able to witness self-organisation firsthand by working as part of the group of diverse volunteers. I noticed there was no one telling the others what to do. When I mentioned this to Pascal, he said, ‘It’s up to all of us to decide and agree on what we want to get out of the conference. Then we can decide how much and what we put in.’  That’s when I realised that there isn’t just one leader in a group. Everyone’s a leader. To be a good leader, you have to lead yourself first. It sounds simple, but it’s not easy.

A Gathering of Adventurers

Participants of XP Days Benelux share a few common traits:

• Open-minded – ‘Aikido breathing exercises to start off the day? Go on then, I’m willing to give anything a go!’
• Good listeners who question everything – ‘Will you qualify your approach? What makes you describe people as “blockers”? What can you do to help?’
• Continuously Learning – ‘What works well? What’s going wrong? Lessons Learnt? And puzzles?’
• Continuously Improving – ‘Thanks to our conversation at the last conference, I’ve helped introduce pairing to my team. What else can I do to improve? How can I add more value?’

If you’re ready for this kind of learning, we hope to see you on Monday and, of course, at the 2-day XP Days Benelux conference on 25 – 26 November!

Dear Reader,

I’ve been invited to present a 90-minute session about Games Facilitation at Deep Agile 2010. And so I would like to exercise the Wisdom of Crowds and ask you this: what do you want to learn about Games Facilitation and why? Reply by submitting a comment (or two!) and I’ll convert them into a set of presentation goals with acceptance criteria.

All ideas by 1 May please! Many thanks and hope to see you at Deep Agile 2010. Be there or be square!

It was great to be back at university and learning last week alongside 150 participants at the second edition of the annual Turku Agile conference, jampacked with interesting workshops and presentations.

The conference was divided into 2 days of events. Day 1 began with workshops followed by a more classic format on Day 2 featuring presentations sandwiched between an opening keynote and a closing keynote.

Pinocchio – On Becoming a Leader

This was the first time we’d showcased an Agile Fairytale as a keynote with a twist. Pascal and I transformed the usual passive lecture keynote into an interactive session with our signature style. The session was an unusual combination of fairy storytelling, action replay and 5 exercises. We got everyone moving and chatting, learning from one another and learning together.

One participant said, ‘You’ve got the interactive keynote downpat! You can scale it up to 500 people if you wanted. It was fantastic!’ Another participant described the keynote as ‘gentle yet deep and meaningful’. We got everyone thinking about and practising goal-setting, committing their goals and moving towards them. We did this by using  Marshall Goldsmith‘s Feedforward Exercise combined with Test-Driven Living. We also asked participants to begin with the end in mind: ‘Imagine. You’re 95 years old. You’re surrounded by friends and loved ones. What are the things you’re most proud of having achieved?’

Based on the checking off of acceptance criteria for the keynote with a show of hands, more than 90% of the participants had fun during the session while around 70% of participants learned something meaningful about themselves. Now that’s what I call a job well done – one with clear goals and acceptance criteria.

What’s more, Thank You! for all your feedback. You’ve given us great ideas for improving the session and turning it into even more of a show! You can learn more about the Agile Fairytales community here.

Timeboxed Thinking – How to Make More of Your Time

Timeboxed Thinking is a simple way of structuring our thought process and getting things done. It combines timeboxing, an iterative scheduling process, with the Modal Thinking Model, to turn jumbled up thinking into a discipline. The result: clarity of thought, things getting done and being in control of your time.

Just when everyone thought they couldn’t have more fun in one day, Staffan Nöteberg and I got our afternoon audience of around 100 people to sing along to the all time classic of ‘Heads-Shoulders-Knees-And-Toes’ with motions to match. Oh yes. The sing-along-and-stretch-it-out was designed to illustrate ‘Free Play’, one of the 5 modes in the Modal Thinking Model. It was a well-earned break after the various teams had all built old Tom McDonald a brand new farm (are you humming the tune yet?).

Staffan helpfully pointed out afterwards that I got the melody wrong for the first two verses. Fortunately, that didn’t stop everyone joining in and singing along. *PHEW* I’ll be sure to practice some more before the next group performance!

Appreciations

Firstly, a BIG Thank You! goes to all the student volunteers who’s professionalism, hospitality and collaboration helped to produce an exceptional conference.

Secondly, a BIG Thank You! to Aki Salmi, the conference leader,  for being the epitome of servant leadership, consideration and thoughtfulness. I look forward to exchanging more innovative and fun conference ideas with Aki at XP Day Benelux 2010! And, of course, Thank You! for inviting us to present the keynote and a session to boot.

Thirdly, a BIG Thank You! to the folks at BrainTrain London where a bunch of enthusiasts get together to trial new sessions and improve existing ones.

Where can I see all the action?

The keynote was filmed by the very talented ICT-film students at Turku University. The video should be available soon. The Timeboxed Thinking session was voice-recorded, so we look forward to hearing the podcast soon, too!

I’ll be blogging more about the key morals from Pinocchio an Agile Fairytale and the theory and practice of Timeboxed Thinking shortly. Watch this space!

‘Real love stories never have endings’ – Richard Bach

A Classic Tale of Love and Hate

On 13 January 2010 at 12.10 precisely, my friend Jack calls me to announce he’s resigned with a new job ready to start in March. Jack has been unhappy in his old job for over a decade. You’re probably thinking to yourself, ‘That’s your typical Man-Gets-Paid-To-Do-A-Job-He-Hates story. So what?’ and you’d be right. Except that’s not where the story ends.

Ever since Jack handed in his resignation, he’s taken on more responsibility and become more assertive. His colleagues tell me how he’s been helping to deliver more value to the organisation in the last 20 days than he has ever done in the past 10 years. Intrigued by this mysterious twist in the plot, I call Jack.

‘I’m not sure what’s happened really,’ says Jack. ‘The day after I handed in my resignation, I had an epiphany. You know I’m not a religious bloke. I just figured out that, instead of ekeing out my existence during my notice period, I would do what I’ve been meaning to do for a decade. A good job. By that I mean, make my voice heard. Share my ideas with people even if they’re a bit out there. After all, my boss can’t sack me anymore.’

Know Yourself

Stephen King says, ‘If you love what you do, you can do it forever.’ First you need to know what it is you love doing. Then find out what makes it so lovable. Richard Bolles, author of ‘What Colour is Your Parachute’, outlines an exercise in his book for coming up with your ideal job profile (aka job description). They are:

1. Your favourite interests
2. Geography – where you like to work (venue and location)
3. Your favourite people and environments
4. Your favourite values and goals
5. Your favourite working conditions
6. Salary and level of responsibility
7. Your top 6 favourite skills.

It’s up to you how much time you invest on completing the job description. I remember it took me a total of 5 hours one fateful weekend all that time ago. Once you’ve got your ideal job description, you’re ready to go job shopping.

Remember how much you enjoyed shopping for that gadget or picnic basket? And how was that possible? Because you’d somehow distilled (implicitly or explicitly) the key attributes of what it was you needed to achieve your goals. As Paul Arden said, ‘Without having a goal, it’s hard to score.’

Love the Job You’re In

Now imagine this. You’ve identified your goal. And you’ve got your dream job description. Ask yourself these 4 questions:

• What would happen if you got what you wanted?
• What wouldn’t happen if you got what you wanted?
• What would happen if you didn’t get what you wanted?
• What wouldn’t happen if you didn’t get what you wanted?

Answering these questions might be a challenge, but they really make you think. The questions force you to question why you want what you want and this, in turn, helps you refine your goal and your strategy to do what you need to achieve that goal.

The Neverending Story

On 11 February 2010 at 12.15 precisely, Jack calls me with some news. It turns out that, having seen his remarkable contribution in the past 4 weeks, Jack’s boss has asked him to stay and offered him a package that exceeds his other job offer. And that, dear Reader, is where our story ends. But not Jack’s. And what of your story?

Two snowmen are standing in a field.
One says to the other, ‘Can you smell carrots?’

Out in the Field

Imagine. You wake up. It’s Friday. It’s almost the weekend. The first thing you see is a blanket of bright white snow. With a deep breath, you take in the tranquil setting. You feel quietly envigorated. A thought light as a snowflake forms in the snowdome of your mind. Yes. Today’s the day. Today marks a fresh start. A new beginning.

And the thought? It is this: ‘I can be better than I was yesterday.’ This thought always takes me back to the Agile Values. Seven simple words. Communication, Simplicity, Feedback, Courage, Respect, Trust and Transparency. How many of us know these words by heart? Words that trip off the tongue so smoothly when times are good? Those same seven words that become a thorn in our side when we come under pressure, leaving us deflated?

Thinking, Being and Doing

In Agile, Retrospectives are a good way to take time out and reflect. To have a good root around our minds to make sense of what we have done, what has come to pass and what we intend to do going forward. It’s a chance for others to show you what you cannot see for yourself. It’s an opportunity for putting those seven values into practice.

And what about the actions we can take to improve? We don’t have to wait for snow. We don’t even have to wait for a new day or  a new year. The moment is Now.

Do you love what you do?

Percy: Do you think it’s possible to do what you love and get paid for it?
Agile Coach: Of course.
Percy: But work’s just work. You show up then you go home.
Agile Coach: What do you do inbetween?
Percy: You get on with stuff. It’s madness to think people could do a job they love!
Agile Coach: I think it’s madness to do otherwise.

Worthwhile Work

I’m inspired by a vision of people making the most of their time at work. By this, I mean transforming the workplace into a place where people get excited about being there, are fully engaged and are thoroughly enjoying themselves. And, of course, we always strive to work a sustainable pace.

Why? Because we each of us spend around 75% of our waking hours doing something work-related or being at work. That’s a lot of time to simply fritter away. What an awful waste of life! Imagine all the other things you could be doing instead.

Now if you were to enjoy yourself during those hours, think of the things you and your team could achieve. Think of the possibilities! And since we spend the majority of our lives doing something work-related or being at work, it follows that a fulfilling work life leads to a happier life. This is my inner quest.

The light’s on, but is anybody home?

According to Lynda Gratton, author of Glow, Each of us can make a real difference through our behaviour, competencies and skills. Linda defines ‘Glow’ as people ‘radiating positive energy – [are] able to excite and ignite others and through their inspiration and innovation are able to create superior value and success in the workplace’.

People who Glow, according to Lynda’s research, are those who have mastered 3 distinct areas of their life:

• They Glow because they have built deeply trusting and cooperating relationships with others.
• They Glow because they have extended their networks beyond the obvious to encompass the unsual.
• They Glow because they are on an inner quest that ignites their own energy and that of others.

People who Glow also understand what they have to do in 3 different contexts: as an individual, as a team member and as a member of an organisation that encourages them to Glow.

Now that you’ve packed away the Christmas lights, isn’t it your time to Glow?

I feel under the weather. May be it’s just a passing chill I’ve caught. Truth be told, I’ve not been feeling my usual cheery self of late. I just don’t feel right.

But that’s enough about me. How have you been? How are you feeling? May be you’re a bit fed up with it all. Are there times when you wish you had more money? Or may be you dream of being revered by the masses? Perhaps you wish you could hide the signs of ageing? If your answer is ‘Yes’ to at least one of these 3 questions, then I have some bad news. You may have contracted Affluenza, the nastiest of viruses to be sweeping the English-speaking world. Don’t worry though. We have plenty for company.

A Society Under the Weather?

According to Oliver James, author of Affluenza, the Affluenza virus is defined by a pre-occupation with money. The Affluenza virus values consist of Money, Possession, Physical and Social Appearances and Fame. The virus is the product ‘Selfish Capitalism’ and leads to emotional distress such as anxiety and depression. This emotional distress, in true consumerism ‘Compete-by-Eating-Your-Own-Convenience’ style, further feeds your hunger for Selfish Capitalism. Selfish Capitalism, in turn, magnifies your preoccupation with the virus values. And hey presto! That’s how this vicious cycle keeps going and growing.

But wait! Before you despair because you’ve been lying awake at night wondering why you’ve been feeling so glum about life as you know it, there’s Hope.

Be Brave, Be Bold

Hope comes in the form of returning to the basics. It’s about addressing everyman’s fundamental needs to lead a fulfilling life.

• Feel secure. About who you are and what you have.
• Be authentic. Be yourself and be true to yourself.
• Be autonomous. Do what you love. And do more of it – even if it means you go solo.
• Feel competent. Have confidence in your own abilities. Get in the practice to help that confidence grow.
• Be part of a community. Participate and contribute. Have fun in great company.

Vaccines

Oliver James recommends the following:

1. Have positive volition (not ‘Think Positive’)
2. Replace Virus Motives (with intrinsic ones)
3. Be Beautiful (not attractive)
4. Consume what you need (not what the advertisers tell you)
5. Meet your children’s needs (not those of little adults)
6. Educate your children (don’t brainwash them)
7. Enjoy motherhood (not desperate housewifery/husbandry)
8. But authentic (not sincere), vivacious (not hyperactive) and playful (not game-playing)

Antidotes

If, like me, you’re one of the infected, you need to act fast. Get lots of fresh air. Do more physical exercise. Burn off as many calories as you consume. Do at least one thing you love every day. And, as a friend just reminded me, take stock of all that you have and be thankful for such riches.

How will you transform this winter’s discontent? What will you do to make yours a life less ordinary? Make 2010 a Happy New Year!

BarCamp London 2009 is undoubtedly one of the best conferences I’ve been to this year: it’s fun, it’s inclusive and, most important of all, it’s all about people. All this came as quite a surprise since I really didn’t know what to expect.

The Story of BarCamp

Once upon a time, there was FooCamp where Friends-of-O’Reilly got together at an annual invite-only participant-driven conference hosted by Tim O’Reilly. Since not everyone could be friends of Tim O’Reilly, some folks got together and created BarCamp, a place where others could participate by presenting their ideas, too.

BarCamp is described as an ‘unconference’, a conference where the programme is based entirely on material generated by the participants themselves. You really don’t get more inclusive or spontaneous than that!

Open Space Technology in Action

FooCamps and BarCamps are based on a simple variation of Open Space Technology format, where participants post up topics they want to talk about in 20-minute timeboxes. Like successful Open Spaces, the success of BarCamp depends entirely on strangers self-organising around passion and mutual interests.

There are two key rules to BarCamp:

• ‘When you come, be prepared to share with barcampers.’
• ‘When you leave, be prepared to share it with the world.’

Real Options at BarCamp London

And since I was lucky enough to get a ticket in, I wanted to give something back that would be useful to most. The result: a 20-min session on Real Options, Bottled Common Sense to Better Decision Making. Around 30 people attended out of a crowd of 200. I described BarCamp London 2009 as a Real Option, just as Agile 2009 was a Real Option for me. We even touched briefly on the importance of applying personal values when deciding the value and application of Real Options Thinking. Judging by the quiet yet definite sound of lighbulbs going off in the room, I think Real Options Thinking resonated with many conference participants.

What I liked about BarCamp London 2009

• Sessions were run in separate rooms where participants could concentrate comfortably on the session topic.
• Each room had a mixture of facilities such as projector, flipchart and tables.
• One Saturday alone there could have been as many as 12  x 9 sessions – now that’s a lot of Real Options!
• It was great to learn from and meet people beyond the Agile Community
• A two-day event during the weekend is a great opportunity to meet new people and make new friends

What would make BarCamp London 2009 perfect

• A stationery stash provided by organisers so we be even more creative!
• An ice breaker that would engage and involve everyone and not just those with a passion for Lego
• More BarCamps throughout the year – I wish we could have more BarCamps, perhaps mini BarCamps, may be one a quarter to increase learning from one another!

Expect the Unexpected

BarCamp London 2009 was exactly what I’ve been looking for. BarCamp has helped me better understand people’s fascination with Open Spaces, something Marc Evers tried to explain to me at ScanAgile 2009. I think I understand now and I want to go to more Open Space conferences!

BarCamp is living proof that the most invaluable learning is about connecting, sharing, courage, learning and having fun. BarCamp is about leveraging the Wisdom of Crowds. BarCamp is a great inspiration where you can expect the Unexpected. And expect to participate. Get to a BarCamp near you. Go, go, go!

And if you like BarCamp, you’ll love XP Days Benelux, a mixture of pre-scheduled sessions and the option of running Open Space sessions!